Shipping & Returns

Your shipping charge or service may vary depending on your location and/or the weight of your package.

Shipping within the United States

Method

Placed

Delivery

Ground Shipping

Before 5:00 PM EST Monday-Friday

5-10 Business Days

3 Day Select

Before 5:00 PM EST Monday-Thursday

3 Business Days

Second Day

Before 5:00 PM EST Monday-Thursday

2 Business Days

Express Next Day

Before 5:00 PM EST Monday-Thursday

1 Business Day

“Business Day” excludes weekends and public holidays. Please note: The above shipping details are for the contiguous United States only and do not apply to Alaska or Hawaii.

ALL BILLING AND SHIPPING ADDRESSES MUST MATCH WHEN PLACING ORDERS

Ground Shipping

Standard delivery is 5-10 business days after placing your order. Please note that due to the current pandemic, shipping times may take longer than normal. We will send you a confirmation email once your order has been shipped. Please allow 48 hours for your tracking information to update.

Orders will be shipped by UPS or USPS Mail. If your package is not left at the designated address, please contact your local mail carrier to file a claim. B. Noir is not responsible for lost or damaged packages, once items leave our warehouse.

In some instances, we will offer the option for expedited shipping processes. If these are available, you will see the option on your checkout screen with corresponding pricing.

Expedited Next Day Shipping (Excluding Weekend)

Orders must be placed before 5:00 p.m. EST to be processed the same day. Orders placed after 5:00 p.m. EST will be processed the following business day. Orders placed on Friday-Sunday will be processed on Monday.

2nd Day Shipping / 3 Day Select Shipping

Orders must be placed before 5:00 p.m. EST to go out the same day. Orders placed after 5:00 p.m. EST will be processed the following business day. Orders placed on Friday-Sunday will be processed on Monday.

P.O. Boxes

Orders submitted with a P.O. Box shipping address may be flagged by our internal risk management system, and will not be shipped.

Holiday Schedule

Our warehouse does not ship packages on the following holidays:

·Martin Luther King's Birthday
·Presidents' Day
·Memorial Day
·Independence Day
·Labor Day
·Thanksgiving Day
·The Day After Thanksgiving
·Christmas Day
·New Year's Day

Return Policy

Thank you for shopping with the B. Noir! If you are not 100% satisfied with your purchase, we will gladly refund eligible items for a B. Noir credit note, for future use on our site. Please note that we do not accept order cancelations at this time. *Returns must be postmarked within 7 days of delivery date.

Items on our "SALE" page, bodysuits & bralettes, and custom orders are FINAL SALE.
Shipping and handling on returned merchandise are nonrefundable.
All merchandise must be returned in new condition- unworn, unscented, unwashed, and with original tags attached.

How do I make a Return?

In your package, you will receive directions explaining how to send back your eligible return items. Please fill out the form in its entirety, and ship it back with your return. Please remember that you will be responsible for the shipping costs, and it is recommended that you send your package with a tracking number and signature required delivery. Once your return is received and processed, you will receive an e-mail confirmation and your B. Noir credit note to your inbox. By shopping with us at B. Noir, you have agreed to the policies stated above.

How long will it take for my credit note to be processed?

Once we have received your merchandise at our warehouse, it will be examined for acceptance, before being processed. Your credit note will then be sent within 48 hours to your inbox, for use on our online store.

Order Status

We process standard orders within 2-3 business days of placement, excluding weekends and holidays, and those orders with express shipping. Once your order is successfully placed, you will receive an e-mail confirmation with your order details. If you do not receive an email, please first check your spam filter, or contact us for confirmation.
If you need any assistance with your order, please contact us immediately via email at askb@thebnoir.com

International Orders

We apologize for any inconvenience, but due to the current circumstances, we are unable to ship international orders at this time.